1. About the products
Our ingredients come from selected suppliers who guarantee quality and traceability. We work with natural raw materials, without artificial additives or preservatives, and processes such as freeze-drying that keep nutrients intact.
No. All of our snacks and supplements are 100% natural, without artificial colors, preservatives, or additives.
- The dehydrated snacks They are produced at low temperatures, preserving a large part of their nutrients.
The freeze-dried snacks use a more advanced process that removes moisture in cold conditions, maintaining proteins, vitamins, and minerals remain almost intact.They are lighter and better preserve their properties.
Yes. Our salmon oil It is suitable for dogs and cats of all breeds and ages. You just need to adjust the dose to your pet's weight.
They are food supplements that support specific areas of health (joints, skin, digestion, calmness, etc.), but they never replace a complete meal.
It depends on the product:
- In the functional supplementsThe dosage is indicated on the label according to the animal's weight.
- In the freeze-dried and dehydrated snacksThere is no exact dosage: they are offered as an occasional treat or reward.
In the Salmon Bites, the following is recommended: 1–2 units for small pets, 3–4 for medium-sized pets, and 5–6 for large pets.
2. Use and safety
Yes, provided they have already started eating solid food. We recommend adapting the amount and texture to the size of the animal.
Our products are natural and free from additives, but we recommend checking the ingredients list on each product page. If your pet has known allergies (e.g., to chicken or fish), choose products that do not contain that ingredient.
Yes. All products are complementary and can be given alongside feed or a BARF diet.
Store them in a cool, dry place, away from direct sunlight. Close the container tightly after each use to maintain freshness.
3. Shipping and orders
Orders usually take between 24 and 72 business hours on the mainland.
We currently ship to all of mainland SpainWe will soon be expanding to more destinations.
Yes, we do free shipping on orders over €49
When your order leaves our warehouse, you will receive an email with the tracking link from the shipping company.
The courier company will contact you to schedule a new delivery or pickup at a nearby location.
4. Payments and refunds
We accept credit/debit card, PayPal, Bizum, and bank transfer.
Yes, our website uses secure payment gateways and SSL encryption to protect your data.
For food safety reasons, we do not accept returns of opened products. If it is unopened, you can return it within the return period.
Please contact us at hello@quindusgreens.com and we will resolve the issue as soon as possible, either with a replacement or a refund.
You have 14 calendar days from the time the order is received.
5. Sustainability and values
Yes. Our packaging is recyclable and we adhere to Ecoembes.
Yes, we seek out less polluting packaging and work with responsible suppliers to reduce our environmental footprint.
We have certifications for good practices in processes, although we do not use seals in our communications.
6. Loyalty and community
We will soon be launching savings packs and a monthly subscription option.
Yes, we will be offering special discounts for repeat customers and promotions on special dates.
We are open to collaborating with animal shelters and charitable projects that benefit animals.
