{"id":2198,"date":"2025-09-26T12:27:38","date_gmt":"2025-09-26T10:27:38","guid":{"rendered":"https:\/\/quindusgreens.com\/?page_id=2198"},"modified":"2026-02-12T10:31:49","modified_gmt":"2026-02-12T09:31:49","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/quindusgreens.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2198\" class=\"elementor elementor-2198\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e44d99 e-flex e-con-boxed e-con e-parent\" data-id=\"2e44d99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82cad40 elementor-widget elementor-widget-heading\" data-id=\"82cad40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. About the products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37dc305 elementor-widget elementor-widget-pls-accordion\" data-id=\"37dc305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-83564\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-5851\" data-style=\"default\">\n\t\t\t\t\tWhere do the ingredients in your products come from?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-5851\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our ingredients come from selected suppliers who guarantee quality and traceability. We work with natural raw materials, without artificial additives or preservatives, and processes such as freeze-drying that keep nutrients intact.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-5853\" data-style=\"default\">\n\t\t\t\t\tDo your products contain preservatives, colorants, or artificial additives?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-5853\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">No. All of our snacks and supplements are <\/span><b>100% natural<\/b><span style=\"font-weight: 400;\">, without artificial colors, preservatives, or additives.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-5855\" data-style=\"default\">\n\t\t\t\t\tWhat is the difference between dehydrated snacks and freeze-dried snacks?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-5855\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><b>dehydrated snacks<\/b><span style=\"font-weight: 400;\"> They are produced at low temperatures, preserving a large part of their nutrients.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The <\/span><b>freeze-dried snacks<\/b><span style=\"font-weight: 400;\"> use a more advanced process that removes moisture in cold conditions, maintaining <\/span><b>proteins, vitamins, and minerals remain almost intact.<\/b><span style=\"font-weight: 400;\">They are lighter and better preserve their properties.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-5857\" data-style=\"default\">\n\t\t\t\t\tIs salmon oil suitable for all breeds and ages?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-5857\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes. Our <\/span><b>salmon oil<\/b><span style=\"font-weight: 400;\"> It is suitable for dogs and cats of all breeds and ages. You just need to adjust the dose to your pet's weight.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-5859\" data-style=\"default\">\n\t\t\t\t\tAre functional snacks (relaxation, joints, skin, etc.) food supplements or do they replace a meal?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-5859\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">They are <\/span><b>food supplements<\/b><span style=\"font-weight: 400;\"> that support specific areas of health (joints, skin, digestion, calmness, etc.), but they never replace a complete meal.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-58511\" data-style=\"default\">\n\t\t\t\t\tWhat is the recommended daily amount to give your pet?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-58511\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">It depends on the product:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the <\/span><b>functional supplements<\/b><span style=\"font-weight: 400;\">The dosage is indicated on the label according to the animal's weight.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the <\/span><b>freeze-dried and dehydrated snacks<\/b><span style=\"font-weight: 400;\">There is no exact dosage: they are offered as an occasional treat or reward.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">In the <\/span><b>Salmon Bites<\/b><span style=\"font-weight: 400;\">, the following is recommended: 1\u20132 units for small pets, 3\u20134 for medium-sized pets, and 5\u20136 for large pets.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a744fc elementor-widget elementor-widget-heading\" data-id=\"7a744fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Use and safety<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e4c9f4 elementor-widget elementor-widget-pls-accordion\" data-id=\"7e4c9f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-83830\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1321\" data-style=\"default\">\n\t\t\t\t\tCan I give these products to puppies or kittens?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1321\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, provided they have already started eating solid food. We recommend adapting the amount and texture to the size of the animal.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1323\" data-style=\"default\">\n\t\t\t\t\tAre they safe for pets with allergies or intolerances?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1323\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our products are natural and free from additives, but we recommend checking the ingredients list on each product page. If your pet has known allergies (e.g., to chicken or fish), choose products that do not contain that ingredient.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1325\" data-style=\"default\">\n\t\t\t\t\tCan your snacks be combined with dry food or a BARF diet?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1325\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes. All products are <\/span><b>complementary<\/b><span style=\"font-weight: 400;\"> and can be given alongside feed or a BARF diet.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1327\" data-style=\"default\">\n\t\t\t\t\tHow should I store products once they have been opened?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1327\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Store them in a cool, dry place, away from direct sunlight. Close the container tightly after each use to maintain freshness.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf57a6 elementor-widget elementor-widget-heading\" data-id=\"5bf57a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Shipping and orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6669e elementor-widget elementor-widget-pls-accordion\" data-id=\"ee6669e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-36316\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2491\" data-style=\"default\">\n\t\t\t\t\tHow long does it take for an order to arrive?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2491\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Orders usually take between <\/span><b>24 and 72 business hours<\/b><span style=\"font-weight: 400;\"> on the mainland.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2493\" data-style=\"default\">\n\t\t\t\t\tWhat shipping methods do you offer and to which countries?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2493\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">We currently ship to <\/span><b>all of mainland Spain<\/b><span style=\"font-weight: 400;\">We will soon be expanding to more destinations.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2495\" data-style=\"default\">\n\t\t\t\t\tDo you offer free shipping on orders over a certain amount?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2495\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, we do <\/span><b>free shipping on orders over \u20ac49<\/b><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2497\" data-style=\"default\">\n\t\t\t\t\tHow can I track my order?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2497\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">When your order leaves our warehouse, you will receive an email with the tracking link from the shipping company.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2499\" data-style=\"default\">\n\t\t\t\t\tWhat happens if I am not at home at the time of delivery?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2499\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">The courier company will contact you to schedule a new delivery or pickup at a nearby location.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c51256 elementor-widget elementor-widget-heading\" data-id=\"5c51256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Payments and refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-514bac6 elementor-widget elementor-widget-pls-accordion\" data-id=\"514bac6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-54814\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-8521\" data-style=\"default\">\n\t\t\t\t\tWhat payment methods do you accept?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-8521\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">We accept <\/span><b>credit\/debit card, PayPal, Bizum, and bank transfer<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-8523\" data-style=\"default\">\n\t\t\t\t\tIs it safe to pay on your website?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-8523\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, our website uses <\/span><b>secure payment gateways<\/b><span style=\"font-weight: 400;\"> and SSL encryption to protect your data.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-8525\" data-style=\"default\">\n\t\t\t\t\tCan I return a product if my pet does not accept or like it?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-8525\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">For food safety reasons, we do not accept returns of opened products. If it is unopened, you can return it within the return period.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-8527\" data-style=\"default\">\n\t\t\t\t\tWhat should I do if my order arrives damaged or with an error?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-8527\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Please contact us at hello@quindusgreens.com and we will resolve the issue as soon as possible, either with a replacement or a refund.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-8529\" data-style=\"default\">\n\t\t\t\t\tHow long do I have to make a return?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-8529\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">You have <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\"> from the time the order is received.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-992e166 elementor-widget elementor-widget-heading\" data-id=\"992e166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Sustainability and values<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1340983 elementor-widget elementor-widget-pls-accordion\" data-id=\"1340983\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-41747\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2011\" data-style=\"default\">\n\t\t\t\t\tIs the packaging recyclable or sustainable?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2011\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes. Our packaging is recyclable and we adhere to <\/span><b>Ecoembes<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2013\" data-style=\"default\">\n\t\t\t\t\tDo you work with policies that reduce environmental impact?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2013\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, we seek out less polluting packaging and work with responsible suppliers to reduce our environmental footprint.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-2015\" data-style=\"default\">\n\t\t\t\t\tDo you have any certifications or seals that guarantee your quality and sustainability?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-2015\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">We have certifications for good practices in processes, although we do not use seals in our communications.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9af4e6b elementor-widget elementor-widget-heading\" data-id=\"9af4e6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Loyalty and community<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bde4f00 elementor-widget elementor-widget-pls-accordion\" data-id=\"bde4f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pls-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pls-accordion-49635\" class=\"pls-element pls-accordion panel-group align-left icon-position-right\">\t\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1991\" data-style=\"default\">\n\t\t\t\t\tDo you offer savings packages or monthly subscriptions?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1991\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">We will soon be launching savings packs and a monthly subscription option.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1993\" data-style=\"default\">\n\t\t\t\t\tDo you have any loyalty programs or discounts for regular customers?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1993\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, we will be offering special discounts for repeat customers and promotions on special dates.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\n\t\t<div class=\"card pls-accordion-item\">\n\t\t\t<div class=\"card-header accordion-title\">\n\t\t\t\t<h4 class=\"card-title\">\n\t\t\t\t\t<a class=\"card-link\" href=\"#elementor-tab-title-1995\" data-style=\"default\">\n\t\t\t\t\tDo you collaborate with animal shelters or associations?\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"elementor-tab-title-1995\" class=\"collapse accordion-tab-content\">\n\t\t\t\t<div class=\"card-body\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">We are open to collaborating with animal shelters and charitable projects that benefit animals.<\/span><\/p>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Sobre los productos \u00bfDe d\u00f3nde proceden los ingredientes de vuestros productos? Nuestros ingredientes provienen de proveedores seleccionados que garantizan calidad y trazabilidad. Trabajamos con materias primas naturales, sin aditivos<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-2198","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas frecuentes - Quindus Green<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/quindusgreens.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes - Quindus Green\" \/>\n<meta property=\"og:description\" content=\"1. Sobre los productos \u00bfDe d\u00f3nde proceden los ingredientes de vuestros productos? Nuestros ingredientes provienen de proveedores seleccionados que garantizan calidad y trazabilidad. 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Sobre los productos \u00bfDe d\u00f3nde proceden los ingredientes de vuestros productos? Nuestros ingredientes provienen de proveedores seleccionados que garantizan calidad y trazabilidad. 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